SCALE YOUR CUSTOMER RELATIONSHIP MANAGEMENT

 

SmartBot360™ empowers customer agents by offloading routine tasks to the AI-powered chatbots.

With SmartBot360™ chatbots and humans work together through easy-to-define triaging handover protocols.

The intuitive web-based management dashboard allows monitoring & analyzing ongoing sessions, starting new chatbot campaigns, and directly chatting with users.

Increase customer interactions, improve customer service effectiveness, collect & screen sales leads, and achieve more with less!

 
 
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EASY SETUP

  • Intuitive chatbot creation

  • Business workflow integration

  • Support for secure communication

  • HIPAA compliance

  • Deployment on Facebook Messenger, SMS, Web

 

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SIMPLE ADMINISTRATION

  • Low setup & hosting cost

  • Intuitive web-based management dashboard

  • Real-time session monitoring

  • Seamless handover to a human (and back) as needed

  • Chatbot campaigns

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POWERFUL FEATURES

  • Robust chatbot flows

  • Natural language understanding

  • Clear ROI metrics (man hours saved, sales leads acquired, etc)

  • Scalability & expandability

  • Smart Analytics

 
 
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Industry ExPERTISE

Our versatile chatbot platform can be used to enhance customer relations in any industry. However our specialty is in addressing the demanding requirements & unique constraints of healthcare businesses.

Our team has strong expertise & partnerships in the healthcare sector and our platform provides both the secure & scalable environment and the tailored logic flow to handle subject-matter content.

Our chatbots handle tasks like provider searches, appointment reminders, evaluation surveys, and insurance benefits FAQs.

Learn More at our Healthcare Chatbot page