PROVIDE INSTANT 24/7 SUPPORT

chatbot for healthcare and support

FAQ chatbots take user questions in free text and return the most relevant answer. The result is an engaging experience that feels like human chat except it happens instantly and has superior matching powers!

  • Eliminate wait time

  • Communicate using natural language

  • Provide answers and recommendations

 
smart chatbot for health support

productive agents MEAN happy customers

  • Fully-automate repeated and common questions

  • Provide answers and additional information 24/7

  • Handle most support requests without human intervention

  • Intelligently redirect to a live agent when necessary

 

This chatbot answers questions from visitors of a Student Health Center

SmartBot360 Customer Support Chatbot Flow
 

USING CHATBOTS FOR CuSTOMER SUPPORT

  • Upload a list of questions and answers

  • Maximize answers with our superior two-level matching engine

  • Analyze unanswered questions across media, locations and time

  • Add answers and improve chatbot with a few clicks

 

A SMARTBOT360 CHATBOT WILL

  • Tend to the user with zero wait time

  • Extract terms & keywords from natural conversation

  • Provide useful information in an engaging way

  • Escalate unanswered questions to a live agent

 

build A chatbot in minutes with no coding!