SmartBot360™ FEATURES

ChATBOT FEATURES

  • Intuitive chatbot creation
  • Robust chatbot flows
  • Business workflow integration
  • Natural language understanding
  • Secure communication support
  • HIPAA compliance
  • Deployment on Facebook Messenger, SMS, and Web
  • Chatbot campaigns
  • Support for images & files
  • Scalable & Expandable

Management Dashboard FeaTURES

  • Real-time session monitoring
  • Seamless handover to a human (and back)
  • Manage multiple chatbots from a single view
  • Organize and search chats using flags
  • Extract user information from chat messages
  • Identify user location
  • Collaborate with other agents
  • Schedule chatbots to start in future
  • Seamlessly work across different chat media
  • Export & download data
 

SmartBot360™ -vs- other platforms

 

EXAMPLES

SEE OUR CHATBOTS IN ACTION

STANDARD BOT

DENTIST PATIENT SCREENING

Engages dentist patients collecting basic info and scheduling appointments

WEBSITE

FAQ BOT

STUDENT HEALTH CENTER

Answers common questions that would otherwise be handled over the phone by nurses

FACEBOOK  |  WEBSITE

FAQ BOT

TECHNOLOGY INCUBATOR

Answers questions on the logistics and benefits of a local incubator

WEBSITE