Automated SMS Follow-Up

SmartBot360’s platform can be used to create automated flows that consist of single messages or AI chatbots. For example, a patient screening chatbot can schedule a follow-up wellness chatbot after one week, which can schedule an evaluation chatbot after two weeks.

• Automate follow-up to keep business on top of patient’s mind

• Improve treatment adherence

• Have personalized chatbots follow up so that it does not seem like spam

• Patients can type free text because the chatbot AI analyzes the message to understand and respond accordingly

• Monitor health after visit

SMS automation has been successfully employed in other industries to maximize a customer’s LTV and revenue. Our goal is to make it easy to achieve similar success in the healthcare industry while ensuring the security and privacy of patient data.