OUR TECHNOLOGY

 

SmartBot360™ Core Logic

SmartBot360™ uses an innovative two-level matching approach for our FAQ chatbots.

  • Minimize unanswered questions

  • Increase value of provided information

  • Maximize user engagement & conversion

 

SECURITY & COMPLIANCE

SmartBot360 uses proprietary state-of-the-art technology to handle sensitive chats.

  • HIPAA-compliant security

  • Addresses numerous vulnerabilities

  • Can be added to any chatbot

SmartBot360 HIPAA
 

THE SmartBot360™ Management Dashboard™

  • Real-time session monitoring

  • Seamless handover to a human & back

  • Chatbot campaigns

  • Smart Analytics

All chatbots come with access to a customized web-based SmartBot360™ Management Dashboard™ where you can monitor & control your chatbot's interactions, takeover the chat when desired, and access the key information extracted from each session.

 

Free 2-Week Trial | No Credit Card Required | Plans from $40 per month