Documentation
Learn more about SmartBot360’s features and integrations. This documentation includes both basic and advanced features. If there is something missing, please contact us.
Live Chat and Agent Notifications
Solicit evaluation surveys from users
Analytics
Build & Deploy Chatbots
Build:
HumanX Bots: newest and most powerful
FAQ bots (legacy)
Bot-v2 (legacy)
Catch-all: Improve bot responsiveness
Link bots - Jump from bot to bot
Location services: get address and compute distance
Deploy:
Deploy to Facebook: considerations
Automated Follow-up and Texting Campaigns
Design Automated Texting Sequences
Design Texting Sequences using Schedule Flows
Design Texting Sequences using Schedule Patterns
Document-driven AI
Integrations
Microsoft Dynamics integration
Integration for SMS and WhatsApp
SMS Bot deployment instruction