SmartBot360™ FEATURES

ChATBOT FEATURES

  • Intuitive chatbot creation
  • Robust chatbot flows
  • Business workflow integration
  • Natural language understanding
  • Secure communication support
  • HIPAA compliance
  • Deployment on Facebook Messenger, SMS, and Web
  • Chatbot campaigns
  • Support for images & files
  • Scalable & Expandable

Management Dashboard FeaTURES

  • Real-time session monitoring
  • Seamless handover to a human (and back)
  • Manage multiple chatbots from a single view
  • Organize and search chats using flags
  • Extract user information from chat messages
  • Identify user location
  • Collaborate with other agents
  • Schedule chatbots to start in future
  • Seamlessly work across different chat media
  • Export & download data
 

SmartBot360™ -vs- other platforms

 

SEE OUR CHATBOTS IN ACTION

STANDARD BOT - DENTIST PATIENT SCREENING

Engages dentist patients collecting basic info and scheduling appointments

WEBSITE

FAQ BOT - STUDENT HEALTH CENTER

Answers common questions that would otherwise be handled over the phone by nurses

FACEBOOK  |  WEBSITE

FAQ BOT - TECHNOLOGY INCUBATOR

Answers questions on the logistics and benefits of a local incubator

WEBSITE