SmartBot360 pricing plans
SmartBot360 offers a variety of pricing plans to best fit your unique needs
Limited time offer: with any new BASIC OR OFFICE plan, a SmartBot360 chatbot expert will analyze your Web page and create an optimized chatbot for you for free (A $299 value).
BASIC
for SOLO healthcare practices
One chatbot
One agent
Live chat
Deploy to Web page, Facebook, SMS, Whatsapp
Access to SmartBot360 Management Dashboard (which includes Analytics, Smart Notifications)
Up to 5,000 messages/month
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OFFICE
for small healthcare groups
All Basic features plus:
Unlimited chatbots
Up to 4 agents
Acuity Scheduling, Square, DocuSign integrations
Search customer service Web pages
Zendesk, Hubspot, Keap, SharpSpring, MS Dynamics, RingCentral, Google Analytics, Facebook Pixel integrations
Up to 10,000 messages/month
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MARKETING
For SMS-based Customer Engagement
All Office features plus:
Platform-initiated interactions
Automated follow-ups
Appointment Reminders
Engagement Reporting
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ENTERPRISE
suitable for healthcare enterprises
All Marketing features plus:
Access to SmartBot360 API and Webhook
AI Question-Answering and Search on Documents (new)
Salesforce Integration
2-factor authentication (2FA)
Complete whitelabeling (including custom domain, e.g. chatbots.myagency.com)
Custom features development, dedicated server hosting & option for on-premises hosting
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build A chatbot YOURSELF OR ask us to help
Free 30-Day Trial | No credit card required | Cancel any time (see terms)
All plans come with 30-day money-back guarantee and technical support
If you are a marketing agency, check out our bulk agency pricing
Chatbot building services
A. Self-Service
Free
Ask our customer support whenever you get stuck or have questions for technical help. We usually respond to emails within 1 hour.
Pick one of SmartBot360's chatbot templates to get started immediately or modify it for your needs
B. White Glove Package: Build one chatbot and deploy on Website/SMS/App
free with new BASIC OR Office plan (limited time, $299 Regular price)
Our chatbot experts will help you customize one of SmartBot360's bot templates for the needs of your business, or help create a new chatbot according to your needs (up to 30 states) (about 3 hours of work)
Help with deploying the bot on your business's web page or other desired medium (SMS, Messenger, Whatsapp) (about 1 hour of support work)
Training on how to make changes to the chatbot and how to use the Management Dashboard (about 1 hour)
C. Premium Consulting Package: Build one or more chatbots that require advanced features
Ask for pricing; 5 hours free with new Office plans
Help to integrate with your CRM, Google Analytics, Google Custom Search, DocuSign, and more
Set up SMS automation by creating and linking scheduling patterns
Set up chatbots to call your businesses’ APIs or customize SmartBot360's Webhook
Custom integrations with EHRs and more
Train your agents and developers
Chatbot Maintenance
Expert consultants from SmartBot360 monitor the user interactions with your chatbots and continuously modify the chatbots to improve the user experience (i.e. reduce drop-out, reduce unanswered questions, increase conversions).
To improve the chatbots, our consultant will look for information on your Web site or contact you if they need your input.