DELIVER SUPERIOR PATIENT CARE

Healthcare organizations and providers often administer a predefined set of questions (known as ‘scales’) to assess the condition of a patient. This is used to route the patient to the right services, triage cases or perform a research study.

  • Collect answers from your users

  • Make assessment and provide related information

  • Redirect user to the appropriate care practitioner

patient care with medical chatbot
 
ai chatbot online assessments

OFFER FASTER & MORE ACCURATE ASSESSMENTS

  • Engage the user with zero wait time

  • Administer scales in an interactive and user-friendly way

  • Accept & reply to additional user questions on the spot

  • Get the user to the right person faster and with more information

 

PHQ9 is a common clinical scale that assesses a person’s level of depression using nine multiple choice questions

 
SmartBot360 Clinical Scales Chatbot Flow
 
using healthcare chatbots fro scales

USING CHATBOTs FOR SCALES

  • Start with a list of questions

  • Leverage conditional branching to choose the next question

  • Make an assessment based on the score generated by a formula

  • Link to follow-up chatbots if needed

 

A SMARTBOT360 CHATBOT WILL

  • Engage the user and administer the desired questionnaire

  • Process the answers and generate an assessment

  • Provide the user with corresponding information and answers as necessary

  • Send the results to the right person for next steps

 

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