Scale customer service & improve experience with a chatbot built for healthcare

Patient Triage & Navigation

Help patients quickly navigate the complexities of the healthcare system using an AI chatbot with natural language understanding. SmartBot360 integrates with your workflow and guides each patient according to triage guidelines. Keep logs of each patient neatly sorted and referenceable whether the patient needs digital or in-person help with our CRM integrations or through SmartBot360’s backend API.

Covid-19 Testing & Vaccine Info

Relieve support staff with a chatbot flow to automatically provide answers for patients looking for COVID testing & vaccine info. Reduce call center load and free up time by answering repetitive questions and guiding/setting up appointments automatically.

Long Term Patient Engagement & Follow Up

Set up a chatbot to automatically follow up or message a patient when it is time for their next checkup or check-in with them a certain amount of time after their procedure to make sure they are following proper steps to recover. Effectively follow-up to increase repeat business and get more positive reviews.

Working with SmartBot360 offers access to healthcare chatbot experts

Whether it’s creating or optimizing a chatbot, our healthcare chatbot experts can work with you to reach your goals.

We have integrations with commonly used healthcare apps and can help with integrating any other apps your business uses. Contact us if anything is missing and we can work with you to add it.