Improve Customer Service & Acquisition with a Healthcare chatbot

SmartBot360 provides healthcare companies with a conversational chatbot optimized to reduce drop-off rates, help patients find what they need, and relieve customer support staff.

Using a combination of multiple-choice and free-response, our AI chatbot makes interactions as human and seamless as possible.

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Free 30-Day Trial | Easy Setup (DIY or We do it for you) | No Credit Card Required


How SmartBot360 can improve customer service

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Testing & Vaccine Info

Relieve support staff with a chatbot flow that provides answers for patients looking for testing & vaccine info. Reduce call center load and free up time by answering repetitive COVID questions and more.

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Easy Website Navigation

Help website visitors find services they need without having them click through your entire dental website. By using a combination of natural language understanding and expected questions, website visitors will always have a quick way to get help instantly.

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Long Term Engagement & Follow Up

Set up a chatbot to automatically follow up or message a patient when it is time for their next appointment after a certain amount of time. Effectively follow-up with leads for repeat business and more positive reviews.

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Reduce Bounce & Drop-Out Rates

Reduce chat drop-outs through a proprietary combination of diagram-based logic with a catch-all conversational module.


Engage your website visitors 24/7 & make it easy to book as soon as they’re ready.

Create A Chatbot In Minutes, No Coding Required

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AND improve customer acquisition…

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Provide Help 24/7

After setting up a chatbot, it works 24/7 and answers questions around the clock. Provide a solution to website visitors before they move on to another option.

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FAQ Chatbot

SmartBot360’s chatbot can be set up to answer common dental questions. Whether a patient types a question in chat or follows a setup flow, SmartBot360’s AI understands the context and responds accordingly.

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Appointment SchedulIng

Allow patients to immediately get answers to their questions then schedule an appointment when they see fit.

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Simple or Complex Chatbot

From helping patients find a solution to their problem and helping them schedule an appointment to automated follow-ups, SmartBot360 can be customized to be as simple or complex as needed.

 

Used By Healthcare practices Around The U.S. and Canada

Automation and intelligent routing allow us to serve patients better & faster
— Chandra Nagaraja, CTO, Jiseki Health
SmartBot360 has significantly increased the engagement and appointments on our websites.
— Ari Rubinstein, DPM, Westchester Foot & Ankle
SmartBot360 allows us to answer client questions around the clock
— Lisa Schneekloth, Director at CICOA Aging & In-Home Solutions

USE FOR ANY HEALTHCARE SPECIALTY

Dentists and orthodontists

Plastic surgery

Podiatry

Mental counseling and addiction

Massage and physical therapy

Chiropractic

Urgent Care

Wellness

 

Our Customers

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CREATE AND DEPLOY IN MINUTES

Be Up and Running in minutes with No Coding Necessary

Chatbot Templates for numerous healthcare use cases

Smart Analytics and Insights to continuously Improve Effectiveness

Seamless Handover to Human (Live Chat) and back

Quickly and easily Integrate with your Current CRM

Deploy on Web pages, Messenger, WhatsApp and SMS

 
 

30-Day Trial

Build YOUR ChatBot In Minutes. No Coding Necessary.

Free 30-Day Trial | Easy Setup (DIY or We do it for you) | No Credit Card Required