SCALE YOUR CUSTOMER RELATIONSHIP MANAGEMENT
SmartBot360™ empowers customer agents by offloading routine tasks to the AI-powered chatbots.
With SmartBot360™ chatbots and humans work together through easy-to-define triaging handover protocols.
The intuitive web-based management dashboard allows monitoring & analyzing ongoing sessions, starting new chatbot campaigns, and directly chatting with users.
Increase customer interactions, improve customer service effectiveness, collect & screen sales leads, and achieve more with less!
Intuitive chatbot creation
Business workflow integration
Support for secure communication
Deployment on Facebook Messenger, SMS, Web
Low setup & hosting cost
Intuitive web-based management dashboard
Real-time session monitoring
Seamless handover to a human (and back) as needed
Robust chatbot flows
Natural language understanding
Clear ROI metrics (man hours saved, sales leads acquired, etc)
Scalability & expandability
Our versatile chatbot platform can be used to enhance customer relations in any industry. However our specialty is in addressing the demanding requirements & unique constraints of healthcare businesses.
Our team has strong expertise & partnerships in the healthcare sector and our platform provides both the secure & scalable environment and the tailored logic flow to handle subject-matter content.
Our chatbots handle tasks like provider searches, appointment reminders, evaluation surveys, and insurance benefits FAQs.
Learn More at our Healthcare Chatbot page