AUTOMATE & ENHANCE YOUR PATIENT INTERACTIONS USING AI Healthcare Chatbots

Smartbot360’s healthcare chatbot solution is a comprehensive AI-powered chatbot platform used by small practices and healthcare enterprises. It can be set up in minutes using ready-to-use healthcare templates, but it can also be customized for complex workflows.

Use it for patient screening & engagement for your small office and have it act as your “full-time” receptionist, or have us customize it to be an all-encompassing customer service chatbot for your healthcare enterprise that handles member questions, notifications, and wellness checkups. Smartbot360 has integrations with popular tools like Acuity Scheduling, DocuSign, and many CRMs.

Our team of developers and chatbot experts are available to assist your team to create and customize the perfect healthcare chatbot to handle your business’s situations. We can also add more integrations as needed if requested.

Companies That Use SmartBot360’S pLATFORM

SmartBot360’s chatbot platform for healthcare provides tools to help you optimize your chatbot flow to reduce drop-outs and improve conversion rates. Our flow-diagram chatbot builder allows the flow to be easily changed with no coding necessary. Create your bot in minutes using a pre-existing template or interact with our chatbot that collects your information to create your customized chatbot for you. Do it yourself or have our team customize it for your healthcare company.

Schedule a demo or start your free 2-week trial by clicking the button below.

No Obligation to Purchase | We Answer All Questions | Takes Just 15-20 Minutes

How we Leverage AI Chatbots For Healthcare

SmartBot360 is a HIPAA-Compliant AI chatbot for healthcare that utilizes natural language understanding to process free text inputs to allow patients to interact conversationally through the chatbot instead of forcing them to follow a pre-set multiple-choice flow. Most chatbots work well when a patient follows a script but a lot face issues when a patient goes off-script and types in a paragraph or phrase. 

SmartBot360™ employs state-of-the-art language analysis and AI to extract the meaning of a user message as well as a three-tier architecture to minimize “bot freeze” (i.e. bot displaying default “did not understand” message) to avoid situations like these.

FAQ repository

Whenever a patient asks a question that is not defined in the chatbot and the AI is unsure of how to respond, SmartBot360 first references your FAQ uploaded during our implementation and tries to match the query to the most relevant answer.

Document search

If the question and answer is not in the uploaded FAQ, the AI then searches through the website to find a webpage that closely matches the question and then provides a snippet and a hyperlink to the page for easy navigation. 

Document search expedites the setup time of a chatbot while covering more queries, guides users to the right webpage instead of having them drop-out, and keeps the chatbot more in sync with the website without having to update it for every small change.

SmartBot360 employs various methods to increase patient engagement and reduce drop-out rates by utilizing advanced AI.  With 100k+ real patient chats analyzed, SmartBot360’s AI chatbot is optimized and trained for a multitude of healthcare use cases.

See The Power of Our CHATBOT SOLUTION FOR HEALTHCARE

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• Absolutely No Obligation to Purchase

• Takes 15-20 Minutes

• Schedule at a Time Convenient for You

• Learn how it can be customized specifically for your business

ENHANCE YOUR COMPLETE CUSTOMER LIFECYCLE

No Obligation to Purchase | We Answer All Questions | Takes Just 15-20 Minutes

Healthcare Specialists: Over 100k+ Healthcare chats analyzed

• Our healthcare expertise comes from analyzing 100k+ of real patient-to-chatbot conversations. We leveraged this knowledge to create sophisticated templates for most healthcare industries, which maximize patient engagement and minimize drop-out rates.

• HIPAA privacy and security has been built into the platform from day one and not as an afterthought. We have developed proprietary techniques to balance security with frictionless patient experience.

• Our team has strong expertise & partnerships in the healthcare sector and our platform provides both a secure & scalable environment and the tailored logic flow to handle subject-matter content.

• Our chatbots handle tasks like patient screening, provider searches, appointment reminders, evaluation surveys, and insurance benefits FAQs.

Learn More at our Healthcare Expertise page  

WHAT OUR CLIENTS SAY:

No Obligation to Purchase | We Answer All Questions | Takes Just 15-20 Minutes

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